Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to remember that the house always has an edge. Only gamble with money you can afford to lose, and never see it as an investment or income source.

Age Verification

You must be 18 years of age or older to access and use gaming services in Australia. It is illegal for anyone under 18 to participate in online pokies or casino gaming. We are committed to preventing underage gambling and will verify age during account registration.

If you are under 18, please do not proceed. Protect your future and seek help if you're struggling with peer pressure to gamble.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essentials (rent, food, bills)
• Hiding gambling activity or lying about the amount spent
• Neglecting family, work, or social responsibilities
• Experiencing mood swings or irritability when not gambling
• Needing to gamble with larger amounts to get the same excitement
• Failed attempts to cut back or stop gambling
• Borrowing money or going into debt to fund gambling
• Experiencing anxiety, depression, or stress related to gambling
• Using gambling as an escape from problems or difficult emotions

If you recognise any of these signs in yourself or someone you know, help is available.

Self-Help Tools & Responsible Gaming Features

Most licensed gaming operators offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a gaming session
• Reality Checks: Receive regular notifications during play to remind you of time and money spent
• Session Time Limits: Set automatic disconnection after a certain period of gaming
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
• Account Closure: Request permanent closure of your gaming account

Use these tools proactively to maintain healthy gaming habits.

Support & Counselling Services

If you or someone you know is struggling with problem gambling, professional help is available. In Australia, contact:

Australia

• Gambling Help Online – www.gamblinghelponline.org.au – Free, confidential counselling and information for problem gambling
• Lifeline Australia – 13 11 14 – Available 24/7 for crisis support
• Beyond Blue – 1300 224 636 – Support for mental health and gambling-related distress

International Support (if applicable)

• GamCare (UK) – www.gamcare.org.uk – Support for gambling problems
• GamStop (UK) – www.gamstop.co.uk – Self-exclusion scheme across UK operators
• National Council on Problem Gambling (US) – www.ncpgambling.org – Resources and referrals
• Responsible Gambling Council (Canada) – www.responsiblegambling.org – Information and support services

If You Need Help, Reach Out Today

Problem gambling is treatable, and recovery is possible. If you're concerned about your gambling or that of a loved one, please contact one of the support services listed above. Seeking help is a sign of strength, not weakness.

Don't gamble alone. Don't gamble with money you can't afford to lose. And don't wait to get help if you need it.